This Privacy Policy explains how Agora Group (“we”, “our”, or “us”) collects, uses, and protects your information when you use our website, mobile application, or related services (collectively, the Service).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Service.

Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions, which are accessible on the Agora Group website.

Information Collection and Use

For a better experience while using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

• Full name

• Phone number

• Address

• Location

The information we collect is used to provide, operate, maintain, and improve our Service. Your information will not be shared with anyone except as described in this Privacy Policy.

Third-Party Services

Agora Group may use third-party services that collect information used to identify you. These services are used to:

• Facilitate and operate our Service

• Provide the Service on our behalf

• Perform Service-related tasks

• Analyze how our Service is used

These third parties have access to your Personal Information only to perform the tasks assigned to them and are obligated not to disclose or use it for any other purpose.

Log Data

Whenever you use our Service, and in the event of an error, we may collect data and information (through third-party tools) called Log Data.

This Log Data may include:

• Your device’s Internet Protocol (IP) address

• Device name

• Operating system version

• App configuration at the time of use

• Date and time of usage

• Other diagnostic statistics

Cookies

Cookies are small data files used as anonymous unique identifiers and stored on your device.

Our Service does not use cookies directly. However, third-party services or libraries used within the app may use cookies to collect information and improve their services.

You can choose to accept or refuse cookies through your device or browser settings. If you refuse cookies, some portions of the Service may not function properly.

Data Security

We value your trust in providing us with your Personal Information and strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Links to Other Websites

Our Service may contain links to external websites. If you click on a third-party link, you will be redirected to that website.

Please note that these external sites are not operated by us. We strongly recommend reviewing their Privacy Policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

User Content & Acceptable Use

Any user-generated content submitted to or published on our Service must not:

• Be false, misleading, defamatory, or malicious

• Be obscene, indecent, pornographic, or sexually explicit

• Infringe intellectual property rights

• Violate privacy, confidentiality, or data protection laws

• Promote violence, discrimination, or illegal activities

• Contain spam, threats, harassment, or abusive content

• Cause harm, injury, or damage if acted upon

We reserve the right to remove content that violates these terms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Users are advised to review this page periodically for any changes.

Any changes will be posted on this page and will be effective immediately upon publication.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us through our website.